Dorcas Chong
Dorcas Chong graduated from the University of Sydney with a degree in Occupational Therapy recently completed her Master’s in Theology. Her background in psychology and over 25 years of experience in the dental industry have shaped her patient-focused approach to managing the clinic.
As the co-founder of the practice alongside the Clinical Director in 1996, Dorcas played a pivotal role in its growth from a single-chair operation to a thriving clinic. Drawing on hands-on experience in reception, administration, assisting, and lab work, she now oversees all clinic operations, ensuring seamless workflows and exceptional patient care. Her expertise in project management, workflow optimisation, and customer service excellence ensures that patients enjoy a smooth and comfortable experience from start to finish.
Dorcas believes that trust and relationships are at the heart of exceptional care. She is dedicated to mentoring her team, fostering emotional well-being, and equipping them with the soft skills needed to create meaningful interactions with patients and colleagues alike.
Outside of work, Dorcas enjoys reading, slow-paced travel to immerse herself in new cultures, and connecting with people in ways that add value to their lives.
- Bachelor of Applied Science in Occupational Therapy, University of Sydney
- Master of Arts in Theology, Vanguard University of Southern California
- English
- Mandarin
- Teochew
- Hokkien
